Privacy Policy

GaavBaazar operates a hyperlocal marketplace that helps users discover, buy, and sell products and services within their surrounding communities. This Privacy Policy applies to our website, mobile experiences, support interactions, and related platform services.

By using GaavBaazar, you acknowledge that certain personal and listing-related information is required to provide a trusted local marketplace experience, improve platform quality, and meet legal or safety obligations in India.

We collect information that users provide directly, information created through marketplace activity, and limited technical information needed to operate the platform reliably.

Depending on how you use GaavBaazar, the following categories of information may be collected:

GaavBaazar uses collected information to operate the marketplace, personalize nearby discovery, maintain trust signals, and support users throughout listing and buying journeys.

We process information in ways that are reasonably necessary for a local resale platform and proportionate to the service experience we provide.

If you allow notifications on your device, GaavBaazar may use Firebase Cloud Messaging (FCM) and related device token information to deliver service-related alerts such as listing approval or rejection updates, chat activity, account notices, subscription updates, and other important marketplace messages.

Notification permissions can be managed through your device settings. Turning notifications off may limit your ability to receive time-sensitive updates from the platform.

Listings, photos, profile details, and marketplace chat content may be visible to other users depending on how the platform is designed and whether a listing is approved for public display. Users should only upload or send content that they are comfortable sharing in a local commercial setting.

You remain responsible for the accuracy, legality, and ownership of the content you submit. GaavBaazar may review, remove, reject, restrict, or retain moderation records relating to content that appears misleading, unsafe, unlawful, infringing, abusive, or inconsistent with platform rules.

GaavBaazar may use cookies, local storage, and analytics technologies to keep sessions active, remember preferences, understand usage flows, and improve performance across browsers and devices.

These tools help us identify broken journeys, measure feature adoption, and reduce suspicious automated activity. Analytics data is typically reviewed in aggregate unless required for security or support investigation.

We may rely on third-party infrastructure and service providers for hosting, authentication, analytics, customer communication, media storage, map or location support, and other operational support. These providers are engaged only to the extent reasonably required to run the service.

Where payments, subscription orders, or payment verification are processed through third-party gateways or service providers, the relevant provider may process limited transaction-related information in accordance with its own policies and legal obligations.

Where third-party integrations are used, users may also be subject to the relevant provider’s own terms or privacy practices. GaavBaazar does not control third-party platforms outside our service environment.

GaavBaazar uses reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No internet-based platform can guarantee absolute security. Users should protect account credentials, avoid sharing OTPs or sensitive documents in chat unless specifically required, and report suspicious activity immediately.

Subject to applicable law and operational limitations, users may request access to their account information, ask for corrections, raise objections about certain uses, or request deletion of eligible information.

We may retain specific records where necessary for legal compliance, fraud prevention, dispute handling, backup integrity, abuse investigation, payment review, or enforcement of marketplace safety controls.

Users may request deletion of their GaavBaazar account through the mobile app account settings or by contacting support where app access is unavailable. Deletion requests may involve verification checks to prevent unauthorized removal.

Following confirmed deletion, account access is removed and eligible active-use data is deleted or disabled. Certain marketplace records, complaint records, moderation history, fraud-prevention references, payment-review records, and transaction-related evidence may be retained for a limited period where required for legal, safety, anti-fraud, or operational reasons.

For privacy-related questions, deletion requests, or data handling concerns, you can contact GaavBaazar at support@gaavbazaar.in. Please include sufficient account details so our team can investigate the request safely and efficiently.

If this Privacy Policy changes materially, we may update the effective date and provide appropriate notice through our platform, website, or other reasonable communication channels.